Last updated: 20/04/2024

At The Carts of Vapor, we are committed to delivering your purchases efficiently and securely. This shipping policy outlines key details regarding processing times, delivery options, costs, and other essential aspects of our shipping procedures.

1. Order Processing Time

• All orders are processed within 1-2 business days (Monday through Friday). Orders placed after 2 PM on Fridays or over the weekend will be processed the following Monday.
• In case of any delays due to high order volumes, we will notify you via email with an updated shipping timeframe.

2. Shipping Rates & Delivery Estimates

• We offer a range of shipping options to accommodate your needs:
  • Standard Shipping (3-5 business days): [Insert cost] or free on orders over [Insert minimum amount].
  • Expedited Shipping (2-3 business days): [Insert cost].
  • Express Shipping (Next-Day): [Insert cost].

  Note: Delivery times may vary based on your location and are estimated from the date of dispatch, not the order date.

3. Shipment Confirmation & Tracking

• Once your order has shipped, you will receive a shipment confirmation email that includes your tracking number(s). You can use this information to track your package in real-time via our shipping partners’ websites.

4. Shipping Restrictions

• Currently, we only ship within the United States. We do not offer international shipping at this time.
• Certain products, due to legal or regulatory restrictions, may not be eligible for shipping to specific states or regions. If this applies to your order, you will be notified during checkout.

5. Shipping Carriers

• We work with trusted shipping carriers such as USPS, UPS, and FedEx to ensure timely delivery.
• Shipping carriers and delivery methods will be automatically selected based on your location and chosen delivery speed.

6. Address Accuracy

• Please ensure that all shipping details are accurate and up to date when placing your order. The Carts of Vapor is not responsible for delays or misdeliveries due to incorrect or incomplete addresses. If you notice an error after placing your order, please contact us immediately at [Insert Contact Email/Phone Number].

7. Lost or Stolen Packages

• The Carts of Vapor is not liable for lost or stolen packages. Once tracking indicates that your order has been delivered, responsibility passes to the customer. If your package is marked as delivered but cannot be found, please contact the shipping carrier directly for assistance.

8. Damaged or Missing Items

• If your order arrives damaged or with missing items, please reach out to our customer service team within 48 hours of receipt at [Insert Contact Email/Phone Number] with your order number and photos of the damaged product(s). We will work with you to resolve the issue.

9. Changes to This Shipping Policy

• We may update this Shipping Policy from time to time to reflect changes in our shipping procedures. Any updates will be posted on this page, with the date of the latest revision indicated at the top.